Hotels & Dining
Room IP telephony with messaging and alarms
Hospitality โข internal communication and guest service
Situation:
Guest communication needed more flexibility than a traditional PBX and better coordination between front desk, rooms, and mobile devices.
What was at risk:
Handle room calls, forwarding to the guest's mobile, room messaging, and scheduled alerts without disrupting day-to-day operations.
What we handled:
Implemented internal IP telephony with automatic forwarding of room calls to the guest's mobile, room messaging, and scheduled alarms for service and operations.
