I'm Rafael Rey — I execute, automate and integrate across infrastructure, pipelines, APIs and AI agents for IT teams, agencies and tech companies. Remote-first, operating in English, Italian and Spanish for international teams and clients.
Technical integration
In IT environments, important failures are rarely only cloud, code, network, or process. They appear in the crossings: deployments without rollback, ownerless alerts, broken APIs, undocumented automation, or teams with no margin for critical changes.
Deploys, rollback, and critical changes need a clear path before touching production.
Observability and alerts should reduce noise and show action, not just dashboards.
Cloud, on-prem, and hybrid environments need consistent access, backup, security, and operating criteria.
APIs, integrations, and automation need error handling, logs, documentation, and ownership.
AI agents and assisted flows should improve execution without creating unmaintainable black boxes.
When working for third-party clients, technical coordination should protect the primary commercial relationship.
AI for technical teams
AI can accelerate prototypes, scripts, integrations, documentation, log analysis, incident classification, runbooks, and agents. The critical point is designing boundaries, validation, and human responsibility.
Prototypes, internal tools, and small automation that are later hardened.
Agents connected to documentation, tickets, APIs, repositories, or internal systems.
Data moving between clients, ERPs, CRMs, dashboards, and external services with control.
Reports, validations, deployments, checks, documentation, and handoffs that can be automated.
Operational reliability
A team can deploy quickly and still remain fragile without rollback, useful metrics, clear logs, recovery procedures, and visible responsibilities. Reliability makes each change more understandable, reversible, and observable.
Validation, rollback, exit criteria, and risk reduction around critical changes.
Less noise, better signals, and escalation tied to real decisions.
Cloud, hybrid, or on-prem environments with access, backups, and documentation under control.
Procedures, after-hours changes, and clear handoffs when continuity matters.
Execution for remote clients
I can work as technical capacity behind an IT company, agency, or integrator: migrations, sites, automation, infrastructure, incidents, or specific components for end clients.
Execution for remote clients, distributed offices, or cross-border projects.
Offices, local vendors, and internal teams aligned without losing operational control.
Records, diagrams, checklists, and handoff so the primary provider keeps account control.
Spanish, English, and Italian support for teams, sites, and international vendors.
Core services
These points cover DevOps, SRE, automation, and integrations for internal teams or implementations delivered on behalf of third parties.
Pipelines, change windows, validation, and risk reduction before production changes.
Metrics, logs, traces, and actionable alerts with clear escalation criteria.
Consistency across cloud, on-prem, networks, access, backups, and documentation.
After-hours changes, handoffs, targeted support, and operational continuity.
Scripts, procedures, repeatable tasks, and living documentation for better operations.
Connections between systems, ERPs, CRMs, dashboards, internal tools, and external services.
Internal assistants, classification, tasks, documentation search, and support for technical flows.
Fast prototypes and internal tools that are reviewed and turned into maintainable solutions.
The first step can be a concrete review of deployments, infrastructure, observability, automation, APIs, agents, documentation, and pending projects.
Request an operational diagnosis
